Support at Home compliance documentation

Who this is for

Registered in-home aged care providers delivering Support at Home services, including care management, personal care, nursing, allied health, assistive technology and home modifications, either directly or through associated providers.

The regulatory framework

Support at Home commenced on 1 November 2025 alongside the Aged Care Act 2024, replacing Home Care Packages and Short-Term Restorative Care. Providers must be registered under the Act in the categories matching the services they deliver and must meet the strengthened Aged Care Quality Standards that apply to those categories (generally Standards 1 to 6; Standard 7 applies to residential care only). Program requirements are set out in the Support at Home program manual published by the Department of Health, Disability and Ageing, and providers are regulated by the Aged Care Quality and Safety Commission.

How Audit Rocket helps

1. 1Select your registration categories and the services you deliver directly or through associated providers.
2. 2Upload program requirements, Commission findings or your existing documents.
3. 3Audit Rocket applies the strengthened Quality Standards relevant to in-home care (Standard 7 is residential only) and Support at Home program requirements.
4. 4Generate editable Word documents and PDFs covering care management, pricing statements and subcontractor oversight.
5. 5Review placeholders, then download an organised ZIP package.

Service types we ask about

Before applying any standard, Audit Rocket asks which of these you deliver.

• • Home and community services (registration category 1)
• • Assistive technology and home modifications (registration category 2)
• • Advisory and support services (registration category 3)
• • Personal care and care support in the home or community (registration category 4)
• • Nursing and transition care (registration category 5)
• • Care management
• • Restorative Care Pathway
• • End-of-Life Pathway

Limitations

• • Support at Home support is in beta. Check documents against the current Support at Home program manual and Commission guidance.
• • Pricing, contributions and funding rules change. Confirm current figures with the Department before use.
• • Documents are drafts and never contain invented evidence.
• • Audit Rocket is not affiliated with or endorsed by the Department of Health, Disability and Ageing or the Aged Care Quality and Safety Commission.

Official sources

• Aged Care Act 2024 — Federal Register of Legislation
• Strengthened Aged Care Quality Standards — Aged Care Quality and Safety Commission
• About the new Aged Care Act — Department of Health, Disability and Ageing
• Support at Home program — Department of Health, Disability and Ageing

Sources last reviewed 11 October 2026.